Showing posts with label certified. Show all posts
Showing posts with label certified. Show all posts

Wednesday, August 8, 2012

eBay Motors Online University - Updates


eBay Motors - Online University  


eBay Motors has released new classes in the Online University.  This Online Training is available 24/7 and is FREE.  You can log in and take one class or you can take all 9 and best of all, you can do it at your pace. 

I am very excited about this training.  It has taken a year to put it all together, but what we have come up with is a strong line up of classes covering most aspects of eBay and eBay Motors. 

eBay Motors Online University Registration  

If you have questions please send me a note  motorstraining@ebay.com

Core Courses

1.       Selling Vehicles on eBay Motors
2.       eBay Stores Basic Set Up Training
3.       Selling Parts and Accessories on eBay Motors
4.       eBay Motors Dealer Center Listing Tool Training

You can take any of these classes in any order


Certification Courses:

·         eBay Motors Certification Course 1 - eBay Motors Market Place
·         eBay Motors Certification Course 2 - Inventory Management & Vehicle Merchandising
·         eBay Motors Certification Course 3 - Pricing Strategy
  • eBay Motors Certification Course 4 - Listing Strategy
  • eBay Motors Certification Course 5 - Lead Management and Vehicle Delivery
  • eBay Motors Certification Course 6 - Final Exam 
You can take any of these courses individually.  To become an “ eBay Motors Certified Sales Consultant” complete all 5 certification classes and pass the final exam with a minimum 70% score.  You do not have to take the Core Courses to be certified, but the content in the Core Courses is important for eBay sellers  


Friday, June 29, 2012

eBay Motors Certified Sales Consultant Program

Have you looked at the eBay Motors Certified Sales Consultant Program yet?  This is a free instant access training program that trains dealers the newest best practices in online commerce.  There are 9 total classes to choose from and students can choose to take classes "ala carte" or complete all of them.  Sellers who complete the the 5 certification classes will be awarded a certificate of completion and the title of “eBay Motors Certified Sales Consultant Program ”

eBay Motors Online University is a free / on demand training resource for eBay Motors sellers.  There have been 4 classes offered for the past few years offering basic knowledge to sellers. 

The core courses include
  1. Selling Vehicles on eBay Motors
  2. eBay Stores Basic Set Up Training
  3. Selling Parts and Accessories on eBay Motors
  4. eBay Motors Dealer Center Listing Tool Training
Any of these course cans be taken ala carte or all 4 can be taken for a well rounded education.   Each class offers a Certificate of Completion for students who desire this. 

The new classes that launched on May 1, 2012 are a part of the Advanced Training Program.  Students who complete these 5 classes get a certification of completing the eBay Motors Certified Sales Consultant Program.  This certificate can be downloaded and hung on a wall, or even better, included in your listings in a picture.  It is also transferable if you change dealerships.

The new courses include
  1. The eBay Motors Marketplace
  2. Inventory Management and Vehicle Merchandising
  3. eBay Motors Pricing Strategy
  4. eBay Motors Listing Strategy
  5. Lead Management and Vehicle Delivery

To register for these classes go to www.ebaymotors.com/training

Click on REGISTER NOW and fill out the form

Your email address will become your username.  When choosing a password choose any password you want (this should not be the same as your eBay password. 

When you go to login the 2nd time you will just need to enter in your chosen user name and password

We recommend all sellers on eBay go through these classes.  They are easy to access, free to take and offer an abundance of information. 

If you have any questions please email our training team at motorstraining@ebay.com

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eBay Motors eDealer Training Program – Summer Schedule



eBay Motors eDealer Training Program – Summer Schedule
eBay Motors has announced their Summer eDealer Schedule. 

If you are looking to improve your sales skills, or maybe just want to see what other dealers are doing to find success on eBay Motors you should consider attending one of our live training classes. 

In an intimate session, your upper management team will learn how to succeed on eBay Motors and get hands-on training from the experts.  We’ll walk you through the set-up process so you’ll be ready to hit the ground running.  You’ll also learn how other dealerships have found eBay Motors to be a unique platform that allows them to broaden their marketplace and sell more cars—even during tough times. Finally, you’ll learn best practices that will help your dealership take full advantage of all that eBay Motors has to offer.

We have specific classes built for Franchise and Independent dealers so that we can cater the training to each individuals needs. 


All licensed dealers are welcome to attend and while there is no cost to attend, dealers must pre-register to attend.  See below for dates and information to attend.  Call (866) 322-9227 to sign up or email motorstraining@ebay.com

You can alos now register for these classes here: 


These dates can also be found at www.ebaymotors.com/training


DateLocationEvent Wednesday, July 11, 2012St. Louis, MOFranchise Tuesday, July 17, 2012Midland/ Odessa, TXFranchise Wednesday, July 18, 2012Tampa, FLFranchise Wednesday, September 12, 2012Minneapolis, MNFranchise Tuesday, September 18, 2012Bridgeport, CT/White Plains, NYFranchise Thursday, September 20, 2012Nashville, TNFranchise Tuesday, September 25, 2012Little Rock, ARFranchise Tuesday, October 09, 2012Hartford, CTFranchise Tuesday, October 16, 2012Kansas City, MOFranchise Wednesday, October 17, 2012Phoenix, AZFranchise Wednesday, October 17, 2012Atlanta, GA Franchise Thursday, October 18, 2012Norfolk, VAFranchise DateLocationEvent Tuesday, July 10, 2012Pittsburgh, PAIndependent Thursday, July 26, 2012San Antonio, TXIndependent Tuesday, July 24, 2012Charlotte, NCIndependent Wednesday, July 25, 2012Greensboro, NCIndependent Wednesday, August 08, 2012Richmond, VAIndependent Wednesday, August 08, 2012Omaha, NEIndependent Wednesday, August 15, 2012Knoxville, TNIndependent Thursday, August 16, 2012Pleasant Prairie, WIIndependent Wednesday, August 22, 2012Syracuse, NYIndependent Wednesday, August 22, 2012Little Rock, ARIndependent Thursday, August 23, 2012Tampa, FLIndependent Tuesday, August 28, 2012Washington, DCIndependent Tuesday, September 11, 2012Philadelphia, PAIndependent Wednesday, September 12, 2012Dallas, TXIndependent Wednesday, September 19, 2012Memphis, TNIndependent Tuesday, September 25, 2012Phoenix, AZIndependent Tuesday, October 09, 2012Tulsa, OKIndependent Tuesday, October 30, 2012Salt Lake City, UTIndependent Tuesday, October 30, 2012Birmingham, ALIndependent

Wednesday, March 14, 2012

Best Practice Spotlight - 3 Top Questions to Selling on eBay Motors


It seems like just about everyday I am in a different city teaching dealers how to sell on eBay Motors.  The cities may change but most of the questions are pretty similar.  For this post I thought I would focus on one of the top questions I am asked. 

“Which inventory should I list on eBay Motors?”

To some this may seem like a simple question, but I find it to be one of the most challenging areas to address.  I believe inventory is one of the most important pieces to the puzzle. 

New dealers will routinely tell me they like eBay Motors and that they always sell their niche/trade in vehicles there, but that is all.  If you are going to build a business selling vehicles on eBay Motors, your inventory plan has to be a little more advanced than just selling niche vehicles when you get them. 

Don’t get me wrong.  There is a great business selling niche and trade in vehicles on eBay Motors.  But you have to decide “Are you going to build a presence online, or are you going to build an online business?”  If you want to build a consistent monthly sales channel with opportunity to grow then you need to put much more consideration into your eBay Motors inventory mix.  It’s all about process. 

To be successful dealerships need to build a dedicated eBay Inventory Strategy. 


#1 - How many vehicles should I list?

Pick the number of vehicles to list using the following formula. 

I want to sell _______this month on eBay Motors

At ______% Closing Ratio this mean I need to list ______ vehicles a month / a week


#2 - Where do I get the inventory?

Here is where I would start.  When building your eBay Inventory Strategy please consider the follow questions. 

        What is your target for monthly sales / listings?
        Which cars are going on eBay?
        Will you be selling new, certified, used, trades or a mix
        Who will determine which cars are wholesale or go to eBay?
        Will you buy trades exclusively to sell only on eBay?
        Will aged inventory go on eBay before going to auction? 
        If so, at what date will aged inventory go onto eBay?


My recommendation for Franchise Dealers is that at least ½ of their inventory on eBay Motors should be from their brand.  If you are a Toyota dealership listing 10 vehicles a week on eBay then at least 5 should be Toyotas.  For example, your inventory plan could start with one Camry, Corolla, Sienna, Tacoma and Avalon.  The other 5 vehicles will be a mix of trades, aged, certified, new and etc.  Basically whatever you think would do well. 


Basic research will also help.  By looking at eBay Motors directly or through use of a number of tools you can quickly see what is for sale and/or what has recently sold in your market or product line.   

I really like this strategy as it sets a solid process in place and allows you to sell to your strengths.  

#3 Do I relist the same vehicles if they don’t sell?

This is where many fall behind.  Lets say you list 10 vehicles a week on eBay Motors.  Several days before you list the vehicles you choose the inventory to list, prepare the vehicles for sales and then create the listing.  This part people usually get.

The next level though is being ready to relist when the auctions are ending (if the vehicle didn’t sell) In this example lets say the 10 listings ended today and 3 of the vehicles  sold.  This leaves me with 7 left over to relist.  If we are going to stick to having 10 vehicles listed we need to make some decisions.  Are you going to list the 7 vehicles that just ended and add 3 or are you going to pick new vehicles to list?    

These are important decisions to make a couple of days earlier.  Way to many times I have seen dealers fall behind as they started looking at the next vehicles to go on ebay too late and end up missing several days of selling . 

For best success I would suggest that your eBay Sales Rep and UCM/GSM get together a couple of times during the week.  First they need to discuss how the auctions are going and potential sales and second they need to plan together what the next wave of vehicles will be that they list.  Doing this each week will help make sure you always have to right inventory mix for sale and that you stay on process

Top eBay sellers look at every car on their lot, every potential trade and even cars at the auction looking for great sellers. 

eBay Motors offers a number of ways to train you and your staff.  To find out more please visit our Dealer Center.



If you have any questions or comments please let me know. 

Clayton Stanfield
Manager – Dealer Training
eBay Motors